Cab aggregator companies have made transportation much easier in big and tier-two cities. Uber, Ola Companies like these are making cab services quite accessible. In this sequence, now a US company Uber Technologies Ltd is taking a big step. Now soon to book a ride from Uber, users will not need to download the Uber app, this work will be done directly through the instant messaging platform. WhatsApp You can do it from now on. The company said on Thursday that it is bringing a new feature in India, with the help of which users will be able to book rides from WhatsApp itself.
A report from Reuters According to Uber, in one of its blog posts, ‘We are launching a new service from this week, so that people will get the option to book a ride through an official Uber WhatsApp chatbot.’
The company said that ‘riders will no longer need to download or use the Uber app to book a ride. From user registration to booking rides and getting trip receipts, everything will be done on WhatsApp’s chat interface.
Let us tell you that Uber has been working in India for the last eight years and is providing its services in about 70 cities. At the same time, WhatsApp has 500 million users in the country, so Uber will get a chance to connect with crores of users in these 70 cities.
How will the new feature work
To book a ride through WhatsApp, WhatsApp users will need to either scan a barcode and message Uber’s business account number or they will get the option to go to the Uber WhatsApp chat by clicking on the direct link.
Riders will get all the safety features and insurance protection that are available to those who book a ride directly through the Uber app. The riders will be informed about the safety guidelines on the WhatsApp chat itself. At the same time, information about how to contact Uber in the event of an emergency will also be given.
First, the people of Lucknow will get this service
The company has told that as a pilot project, this service is first starting in Lucknow, the capital of Uttar Pradesh. After this it will be extended to other cities. First this service will start in English. The company has said that there are plans to launch it in other Indian languages as well.